21+ cy999 is strictly for players aged 21 and above. Please gamble responsibly.
These Terms & Conditions govern your use of the cy999 platform, including all games, betting markets, payment services, bonuses, and account features. By registering or using cy999, you agree to be bound by these terms in full. Please read them carefully before proceeding.
These cards summarise the most important obligations and rights under the cy999 Terms & Conditions. The full legal text follows below.
You must be at least 21 years of age to register and play on cy999. By creating an account you confirm that you meet this minimum age requirement and that gaming is legal in your jurisdiction.
Each player may hold only one cy999 account. Duplicate accounts will be merged or closed, and any bonuses obtained through duplicate registration may be voided at cy999's discretion.
All cy999 bonuses are subject to wagering requirements that must be met before bonus-derived winnings can be withdrawn. Specific requirements for each promotion are stated on the relevant promotion page.
All transactions at cy999 must use payment methods registered in your own name. Third-party deposits and withdrawals are not permitted and may result in account suspension pending investigation.
cy999 provides deposit limits, loss limits, session reminders, and self-exclusion as standard account features. Using these tools is your right as a player. Self-exclusion takes immediate effect upon request.
Collusion, bonus abuse, use of automated betting software, money laundering, and providing false identity documents are all strictly prohibited and will result in immediate account closure and fund forfeiture.
Last updated: 1 January 2026. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and cy999 ("cy999", "we", "us", "our"), the operator of the online gaming platform accessible at cy999.one. By accessing, registering on, or using the cy999 platform in any way, you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any other policies published on the cy999 website from time to time.
Please read these Terms carefully. If you do not agree with any part of these Terms, you must not register for or use the cy999 platform. Continued use of the platform following any update to these Terms constitutes your acceptance of the revised Terms.
In these Terms, the following definitions apply:
2.1 The cy999 Platform is available exclusively to individuals who are at least 21 years of age. By registering an Account, you represent and warrant that you are at least 21 years old. cy999 reserves the right to request proof of age at any time, and to suspend or permanently close any Account where the minimum age requirement is not satisfied.
2.2 You must provide accurate, complete, and truthful information during registration. This includes your full legal name, date of birth, residential address, and contact details. Providing false or misleading registration information is a material breach of these Terms and will result in immediate Account closure.
2.3 Only one Account per individual is permitted. Registering more than one Account — whether under your own name, a false name, or in conjunction with another person — is strictly prohibited. cy999 uses automated and manual detection methods to identify duplicate Accounts. Where duplicate Accounts are found, cy999 reserves the right to close all duplicate Accounts, merge balances at its discretion, and void any Bonus Funds obtained through the duplicate registration.
2.4 You must be the sole registered owner and user of your cy999 Account. Sharing your Account credentials with any third party, or permitting any third party to operate your Account, is not permitted.
2.5 Registration on the cy999 Platform constitutes your confirmation that you are not:
3.1 cy999 is required under its international gaming licence to verify the identity of all players before processing withdrawal requests, and may require verification at any other time in accordance with anti-money-laundering obligations.
3.2 As part of the KYC process, you may be required to provide one or more of the following documents: a government-issued photo ID (National Identity Card, passport, or driver's licence); proof of residential address (a utility bill or bank statement dated within three months); and proof of payment method ownership (a screenshot or bank statement confirming ownership of the payment method used for deposits).
3.3 Failure to provide satisfactory KYC documentation within a reasonable timeframe may result in the suspension of withdrawal functionality and, in cases of extended non-compliance, Account closure. Any balance in a closed Account following KYC failure will be handled in accordance with cy999's AML obligations and applicable law.
3.4 All documents submitted to cy999 are handled in accordance with our Privacy Policy.
4.1 cy999 accepts deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK, subject to availability. The minimum deposit amount is Rs 100. Maximum deposit limits may apply and are displayed within the deposit interface at the time of the transaction.
4.2 All deposits must be made from a payment method registered in your own name. cy999 does not accept deposits from third-party payment accounts. Where a deposit is received from a third-party account, cy999 reserves the right to void the deposit and return funds to the originating payment method.
4.3 JazzCash and EasyPaisa deposits are typically credited to your cy999 Account balance within seconds of confirmation. Settlement times for bank transfers may vary. cy999 is not responsible for delays caused by the player's financial institution.
4.4 cy999 does not charge fees on deposits. However, your payment provider may charge transaction fees; cy999 has no control over and accepts no liability for such charges.
5.1 The minimum withdrawal amount is Rs 500. Withdrawal requests may only be made to a payment method that has been used to deposit into your Account, or to a payment method in your own name that has been verified as part of the KYC process.
5.2 Withdrawal requests from fully verified Accounts to JazzCash or EasyPaisa are typically processed within approximately 15 minutes. Bank transfer withdrawals may take longer depending on the recipient institution's processing times. cy999 targets same-day processing for all verified Account withdrawal requests submitted during normal operating conditions.
5.3 cy999 reserves the right to delay or withhold a withdrawal request where: (a) KYC verification has not been completed; (b) the Account is under investigation for suspected fraudulent activity; (c) there is an outstanding bonus wagering requirement that has not been met; or (d) there is any reasonable suspicion of money laundering or financial crime.
5.4 Winnings derived entirely from Bonus Funds that have not yet met the applicable Wagering Requirement cannot be withdrawn until that requirement is fully satisfied.
Withdrawal tip: Complete your KYC verification as early as possible after registering — ideally before making your first deposit. This ensures that your first withdrawal is processed at the standard speed without any documentation review delays.
6.1 cy999 offers bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to specific terms including wagering requirements, minimum deposit thresholds, eligible game restrictions, and expiry periods. The specific terms applicable to each promotion are published on the relevant promotion page and form part of these Terms.
6.2 Bonuses are credited to your Account Balance and are subject to Wagering Requirements before any winnings derived from Bonus Funds can be withdrawn. Wagering Requirement multipliers and eligible games are stated on each promotion page.
6.3 cy999 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Bonuses that have already been credited and partially wagered will be treated in accordance with the terms of the specific promotion at the time of modification.
6.4 Bonus abuse — defined as registering multiple Accounts to claim the same bonus, exploiting game mechanics in a manner inconsistent with normal gameplay, or any other practice designed to extract bonus value without genuine play — is strictly prohibited and will result in voiding of all bonus-derived winnings and Account closure.
6.5 Employees of cy999 and their immediate family members are not eligible to claim player-facing bonuses.
7.1 The following conduct is strictly prohibited on the cy999 Platform and may result in immediate Account suspension or permanent closure, forfeiture of balance, and referral to relevant authorities:
8.1 All games available on the cy999 Platform use independently certified Random Number Generator (RNG) technology or live dealer operations conducted by globally audited studios. Game outcomes are mathematically random and cannot be influenced by cy999 or by players.
8.2 In the event of a technical malfunction, disconnection, or game error that results in an ambiguous outcome, cy999 reserves the right to void the affected game round and return the wager to the player's Account. Where a malfunction results in an erroneously displayed win, that win will be voided and the game replayed or the wager returned.
8.3 Published Return to Player (RTP) percentages are theoretical averages calculated over statistically significant sample sizes. Individual session outcomes may vary significantly from published RTP figures.
9.1 cy999 is committed to responsible gaming and provides all registered players with the following tools, accessible from the Account Settings panel at any time:
9.2 Self-exclusion takes immediate effect upon activation. Players who self-exclude will be removed from all promotional communications for the duration of the exclusion period. Requests to reverse a self-exclusion before the stated end date will be subject to a minimum 24-hour cooling-off period and review by the cy999 responsible gaming team.
9.3 Players concerned about their gambling behaviour are encouraged to visit the Responsible Gaming page for information on external support resources.
10.1 All content on the cy999 Platform, including but not limited to software, game assets, graphics, logos, text, and the overall layout and structure of the website, is the intellectual property of cy999 or its licensors. No content may be copied, reproduced, distributed, modified, or used for commercial purposes without the prior written consent of cy999.
10.2 cy999 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes in accordance with these Terms.
11.1 cy999 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
11.2 cy999 will never sell your personal data to third parties for commercial marketing purposes. Data is shared with third parties only where required for the operation of the Platform (payment processors, identity verification providers, game studios) or as required by applicable law or our licensing authority.
12.1 The cy999 Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, cy999 disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12.2 cy999 shall not be liable for any loss of profits, loss of data, interruption of service, or any indirect, incidental, special, or consequential damages arising out of or in connection with your use of or inability to use the Platform, whether based in contract, tort, strict liability, or otherwise.
12.3 cy999's total aggregate liability to any player for any claim arising out of or relating to these Terms or the Platform shall not exceed the total amount deposited by that player in the 12-month period immediately preceding the claim.
Important: Gambling is a form of entertainment, not a method of generating income. The house edge in casino games means that over time the Platform will retain a statistical advantage. Never gamble more than you can afford to lose. If gambling is causing financial or personal difficulties, please seek help via the Responsible Gaming page immediately.
13.1 cy999 reserves the right to suspend or permanently close any Account at any time, with or without prior notice, in the following circumstances:
13.2 Where an Account is closed for reasons other than a breach of these Terms, the Account balance (Real Money Funds only, excluding Bonus Funds and bonus-derived winnings) will be returned to the player via the original payment method within a reasonable timeframe.
13.3 Players may request closure of their own Account at any time by contacting cy999 via the 24/7 live chat facility. Voluntary Account closure requests are processed within 24 hours.
14.1 These Terms are governed by the laws of the jurisdiction in which cy999 holds its international gaming licence. Any dispute arising out of or relating to these Terms or the Platform that cannot be resolved by the parties directly shall be submitted to the dispute resolution process specified by cy999's licensing authority.
14.2 Players with a complaint are encouraged to first contact cy999 customer support via the 24/7 live chat facility. The support team will make reasonable efforts to resolve the matter promptly. If the issue cannot be resolved at the first level, it may be escalated to the cy999 compliance team for review.
15.1 cy999 reserves the right to amend these Terms at any time. Material amendments will be communicated to registered players via Account notifications and/or email to the registered address. The amended Terms will take effect on the date stated in the notification.
15.2 Continued use of the cy999 Platform after the effective date of any amendment constitutes unconditional acceptance of the amended Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request Account closure in accordance with Section 13.3.
16.1 These Terms, together with the cy999 Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotion terms, constitute the entire agreement between you and cy999 in relation to your use of the Platform and supersede all prior agreements, representations, and understandings between the parties.
16.2 If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed from the Terms and the remaining provisions shall continue in full force and effect.
Have a question about these Terms? Our support team is available 24/7 via live chat. Visit the FAQ page for common queries.
21+ Must be 21 or older. Gambling involves financial risk. Play responsibly. Visit Responsible Gaming if you need support.
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